Why this issue is significant

The impact of climate change goes well beyond the environmental issue and involves different aspects, from the economy to technology, from safety to respect for human rights, with potentially significant repercussions on customers, the community and consequently on our operations.
Intesa Sanpaolo is fully aware of the importance of pursuing a clear and effective strategy to combat climate change and set precise qualitative and quantitative objectives in order to prevent and firmly restrict the impact that this phenomenon can generate.
Through climate finance activities and the development of innovative products and services we help our customers to reduce their environmental footprint and to respond effectively to the pressure of environmental challenges. The development of new products means that we can transform climate change challenges into profit generation opportunities.
Environmental catastrophes can cause damage to the premises in which we work, generate business discontinuity and consequently increase operating costs. Careful planning and more sustainable management of these buildings allows us to reduce our risks and at the same time to reduce the impact on the environment, achieving consistent energy and paper consumption savings and decreasing climate-altering gas emissions.

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Results achieved 

In 2014 Intesa Sanpaolo continued action to reduce its environmental footprint and that of its customers. Despite the reduction in incentives, the offer of loans targeting the SME’s, small business and retail customer segments wishing to invest in energy savings and renewable sources continued throughout the year and totalled 643 million euro. Energy efficiency action and the management optimisation of properties instrumental to the Group in Italy led to a further drop in electricity consumption (-6.8%) and in related emissions (approx. -10,000 metric tons of CO2).

How it is managed

Environmental protection and the focus on climate change are key areas of our CSR commitment, as set out in the Rules on environmental and energy policy and in the specific sub-policies. The declared commitments refer to direct and indirect impacts, with the aim of assessing the risks and opportunities associated with environmental issues, thus reducing our environmental footprint and that of our customers and suppliers. Through monitoring and management processes for the Code of Ethics and the Sustainability Report we assess risks associated with climate change and identify objectives and guidelines that aim to implement specific management and mitigation action plans. The risks and opportunities associated with climate change are regularly monitored also through specific stakeholder engagement activities.
We actively promote product and service innovation to facilitate the reduction in emissions of our retail and SME customers, also through periodic meetings of an interdepartmental workgroup that discusses current topics on such matters and offers a forum for sharing new regulations and best practices in the sector. We thoroughly assess loans in sectors with a considerable environmental impact by applying the Equator Principles, which we adopted in 2007.
With the aim of responsibly managing the environmental and energy impacts related to its business, the Intesa Sanpaolo Group has for some time had an Energy Manager and a Mobility Manager, and has launched a monitoring process for its own environmental and energy impacts. Specific objectives were published in the SEAP (Sustainable Energy Action Plan).

Departments/Functions in charge

The Chief Governance Officer is responsible for the strategy on combating climate change, reporting to the Chief Executive Officer of Intesa Sanpaolo, the Management Board and the Supervisory Board. He/she receives support in this duty from the Corporate Social Responsibility Unit, which acts as the coordination centre at Group level on this issue. 

Performance indicators and objectives achieved

Indicator2014 results  2016 objectives*
Reduction in electricity consumption in Italy compared to 2012 15% reduction in electricity consumption   17% reduction in electricity consumption
Purchase of paper in Italy Environment-friendly or recycled paper accounts for 93% of purchases Environment-friendly or recycled paper to account for 98% of purchases
Reduction in potentially generated “indirect emissions” in Italy - Scope 2 Potentially generated indirect emissions (Scope 2) reduced by 13% Reduction in potentially generated “indirect emissions” (Scope 2) by 13% (aligned to reduction in electricity consumption)
Extension of “other indirect emissions” reporting (Scope 3) Scope 3 reporting includes emissions relating to waste and office equipment Progressive widening of boundary and improvement in reporting
Environmental certifications UNI EN ISO 14001, UNI CEI EN ISO 50001 and UNI EN ISO 14064, already carried out for several years on a significant sample of sites Maintain environmental certifications on a significant sample of sites, adopting all the required updates in regulations
Environmental loans:
Loans granted in 2014 to finance the renewable energies, agriculture and environmental protection sectors
643 million euro: more than 2.3% of the total loans granted by the Intesa Sanpaolo Group. Continue to support the renewable energy and energy efficiency sector through dedicated loans

*The SEAP (multi-year Sustainable Energy Action Plan) was prepared for the period 2012-2016