Communications201420132012
Institutional presentations of the Group 62 60 60
Public financial disclosures 259 246 222
Roadshows 40 18 22
  Europe 34 13 14
  United States 4 5 5
  Asia 2 0 3
Meetings with investors and analysts 422 357 265
Requests received and resolved by the shareholders’ help desk 12,000 12,000 12,000

Recommendations [%]201420132012
Buy 67 28 39
Hold 28 36 32
Sell 5 36 29

In 2014, the Group's share was monitored and covered by 36 analysts, against 33 in 2013. The opinions expressed demonstrate the market's improved perception of the Group following the presentation of the strategic guidelines of the 2014-2017 Business Plan and the resulting objectives in terms of capital solidity, risk profile, profitability and dividends.

Governance

Governance structure and composition
Management Board2014Supervisory Board2014
Management Board members 10 Supervisory Board members 19
By gender: By gender:
  men 8   men  14
  women 2   women 5
By age group: By age group:
  <=30 0   <=30 0
  31-50 1   31-50 3
  >50 9   >50 16

Total by gender (Supervisory Board + Management Board)*

total-by-gender-supervisory-board.jpg

Total by age group (Supervisory Board + Management Board)*

total-by-age-group.jpg

* Figures as at 31 December 2014.