The Sustainability Report is drafted in accordance with the “Sustainability Reporting Guidelines” of the Global Reporting Initiative (GRI G4) and the “Financial Services Sector Supplements”, option “Core”.
The Sustainability Report guidelines for the banking sector “The Report to Stakeholders: A Guide for Banks” published by ABI in collaboration with EconomEtica (Multi-University Centre for Economic Ethics and Corporate Social Responsibility) were also taken into consideration. 


The content selection took into account the GRI principles of materiality, stakeholder inclusiveness, sustainability context and completeness. The materiality analysis @, conducted in compliance with the GRI 4 Guidelines, allowed the topics to be assessed on the basis of their materiality and their potential financial impact both on the Bank’s activities and on the community and on stakeholders.
Moreover, the GRI principles were applied to define the quality of information criteria (balance/neutrality, comparability, accuracy, timeliness, clarity and reliability) and the reporting boundary.
Based on the AA1000 methodology, the stakeholder map was also updated once again during 2014 to bring it more in line with the new corporate development lines and the social context. The review was based on the stakeholder identification criteria defined in the AA1000APS Accountability standard.
Information in addition to that provided in the Sustainability Report is published in the Sustainability section of the website @.
Links to this additional information are included within the report, in the descriptions and in the GRI Content Index.
The Sustainability Report is subject to limited review. The assignment was granted to the independent auditors KPMG S.p.A. The report describing the steps involved and related conclusions can be found on @.


All company departments contribute to the drafting of the Sustainability Report content and deal with dialogue initiatives with stakeholders through the CSR Delegates, appointed by the various heads of Group departments and companies, who work in close contact with the CSR Unit. Data collection is centralised, on the same reporting platform used to control the economic, capital and commercial performance of the Business Units. The reporting process is defined in special “Guidelines for the preparation of the Sustainability Report and related management processes”, which became corporate policy in 2009 @.


The indicators illustrated in the Sustainability Report were identified according to reference standard indications, to our obligations deriving from the adoption of international sustainability protocols and to the commitment to ensuring that the path to achieving our objectives is measurable. Almost all the data were collected directly, except for certain estimates which are duly specified. To ensure accuracy in the collection and uniformity in the interpretation of the indicators required, the data measurement systems are supported by a technical manual which, for the quantitative indicators, formalises their relevance, the calculation methods and the data source.
The data presented refer to the 2014 financial year and, where possible, are compared to the previous two years.
Re-statements concerning data published in previous years, unless specified to the contrary, are not carried out.


The Sustainability Report is published on an annual basis. The previous Report was published in April 2014. The reporting boundary for the Sustainability Report includes active companies important for sustainability reporting purposes and which are included in the 2014 Consolidated Financial Statements. The evaluation criteria adopted for the inclusion of each Group company in the reporting boundary took into account the features of the companies based on the social and environmental impacts generated, their contribution to the Consolidated Financial Statements in terms of capital and profit and the number of employees. In 2014 the Ukrainian Pravex Bank – for which sale negotiations are in progress – was excluded from the reporting boundary.
A summary of the 2014 Sustainability Report is published in the “Report on Operations” in the Intesa Sanpaolo Group Consolidated Financial Statements (see chapters: “Stakeholder map”, page 26 and “Social and environmental responsibility”, page 133).
In drawing up this summary, we implemented the Guidelines issued by the Consiglio Nazionale dei Dottori Commercialisti e degli Esperti Contabili (National Council of Chartered and Certified Accountants) published in March 2009 following the changes introduced by Legislative Decree 32/2007.
This edition of the Sustainability Report is also available on the website @.