IDENTIFIED MATERIAL ASPECTSPageGRI IndicatorsWithinOutside
PROTECTING SOLIDITY AND PROFITABILITY p. 30 @ G4-EC1; G4-EC3; G4-EC4; G4-EC5; G4-EC6; G4-EC7; G4-EC8 Intesa Sanpaolo Group Shareholders,
Customers,
Suppliers,
Environment,
Community
MANAGEMENT OF BUSINESS RISKS p. 32 @ G4-LA5; G4-LA6; G4-LA8; G4-LA16; G4-HR1; G4-HR2; G4-HR4; G4-HR5; G4-HR6; G4-HR8; G4-HR9; G4-HR12; G4-SO1; G4-SO2; G4-SO11; G4-EN34; G4-PR1; G4-PR6; FS1; FS2; FS3; FS5 Intesa Sanpaolo Group Shareholders,
Customers,
Suppliers,
Environment,
Community
INTEGRITY AND RIGOUR IN COMPANY CONDUCT p. 34 @ G4-EN29; G4-SO3; G4-SO4; G4-SO5; G4-SO6; G4-SO7; G4-SO8; G4-PR2; G4-PR7; G4-PR8; G4-PR9; FS9 Intesa Sanpaolo Group Shareholders,
Customers,
Suppliers,
Environment,
Community
EMPLOYEES’ ENHANCEMENT AND MANAGEMENT p. 36 @ G4-LA1; G4-LA2; G4-LA3; G4-LA4; G4-LA9; G4-LA10; G4-LA11; G4-LA12;G4-LA13; G4-HR3; FS4 Intesa Sanpaolo Group Customers,
Community,
Shareholders
OFFERING VALUED SERVICE TO CUSTOMERS p. 38 @ G4-PR3; G4-PR4; G4-PR5; FS13; FS14; FS15 Business Units, Operations, Compliance, IT Department, Innovation, External Relations Customers,
Community
CREDIT ACCESS AND SAVING MANAGEMENT p. 40 @ FS6; FS7; FS8; FS10; FS11; FS12; FS16 Business Units, Risk Management, Credit, Innovation, Compliance Shareholders,
Customers,
Environment,
Community
CLIMATE CHANGE p. 42 @ G4-EC2; G4-EN1; G4-EN2; G4-EN3; G4-EN4; G4-EN5; G4-EN6; G4-EN7; G4-EN8; G4-EN15; G4-EN16; G4-EN17; G4-EN18; G4-EN19; G4-EN21; G4-EN23; G4-EN30; G4-EN31; FS8 Intesa Sanpaolo Group Environment,
Customers,
Community