| IDENTIFIED MATERIAL ASPECTS | Page | GRI Indicators | Within | Outside |
|---|---|---|---|---|
| PROTECTING SOLIDITY AND PROFITABILITY | p. 30 @ | G4-EC1; G4-EC3; G4-EC4; G4-EC5; G4-EC6; G4-EC7; G4-EC8 | Intesa Sanpaolo Group | Shareholders, Customers, Suppliers, Environment, Community |
| MANAGEMENT OF BUSINESS RISKS | p. 32 @ | G4-LA5; G4-LA6; G4-LA8; G4-LA16; G4-HR1; G4-HR2; G4-HR4; G4-HR5; G4-HR6; G4-HR8; G4-HR9; G4-HR12; G4-SO1; G4-SO2; G4-SO11; G4-EN34; G4-PR1; G4-PR6; FS1; FS2; FS3; FS5 | Intesa Sanpaolo Group | Shareholders, Customers, Suppliers, Environment, Community |
| INTEGRITY AND RIGOUR IN COMPANY CONDUCT | p. 34 @ | G4-EN29; G4-SO3; G4-SO4; G4-SO5; G4-SO6; G4-SO7; G4-SO8; G4-PR2; G4-PR7; G4-PR8; G4-PR9; FS9 | Intesa Sanpaolo Group | Shareholders, Customers, Suppliers, Environment, Community |
| EMPLOYEES’ ENHANCEMENT AND MANAGEMENT | p. 36 @ | G4-LA1; G4-LA2; G4-LA3; G4-LA4; G4-LA9; G4-LA10; G4-LA11; G4-LA12;G4-LA13; G4-HR3; FS4 | Intesa Sanpaolo Group | Customers, Community, Shareholders |
| OFFERING VALUED SERVICE TO CUSTOMERS | p. 38 @ | G4-PR3; G4-PR4; G4-PR5; FS13; FS14; FS15 | Business Units, Operations, Compliance, IT Department, Innovation, External Relations | Customers, Community |
| CREDIT ACCESS AND SAVING MANAGEMENT | p. 40 @ | FS6; FS7; FS8; FS10; FS11; FS12; FS16 | Business Units, Risk Management, Credit, Innovation, Compliance | Shareholders, Customers, Environment, Community |
| CLIMATE CHANGE | p. 42 @ | G4-EC2; G4-EN1; G4-EN2; G4-EN3; G4-EN4; G4-EN5; G4-EN6; G4-EN7; G4-EN8; G4-EN15; G4-EN16; G4-EN17; G4-EN18; G4-EN19; G4-EN21; G4-EN23; G4-EN30; G4-EN31; FS8 | Intesa Sanpaolo Group | Environment, Customers, Community |
