Communication and listening

Listening and engagement activities involving employees were subject of ongoing attention. A sophisticated climate analysis was conducted on 63,071 professional staff and middle managers, with 51.3% participation rate, and 968 senior managers, with 88.5% participation rate; added to these were 22,731 employees of the International Subsidiary Banks, with a participation rate of 51%. 31 local sessions were held – “Life and work in Intesa Sanpaolo” – attended by more than 300 employees from all company departments involved in the life of the Bank.

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