In 2014, Intesa Sanpaolo continued its focus on immigrant customers, recording over 942 thousand customers (+4.32% compared to 2013). The money transfer services offered include three complementary services which, in terms of characteristics and costs, make the product range complete and competitive: Getmoney to Family, which enables the sending of money to the migrants’ main countries of origin thanks to agreements entered into with local banks; Express to Family, designed to transfer money to Intesa Sanpaolo Group banks located in Albania, Egypt, Romania, Serbia and Ukraine and Money Transfer Western Union which, thanks to its widespread agent network, enables the receipt of money worldwide.
In 2014 a total of almost 110,000 remittances were executed through the three services amounting to over 57 million euro, up on the figure for 2013. The increase mainly refers to the Western Union service which in 2014 was used by just under 14,000 customers.